Last updated: June 2026 — James Wilson, Chefbytrade

Contact Us

We'd love to hear from you! Whether you have questions about our neosurf casino reviews, want to collaborate with Chefbytrade, or have spotted an error on our site, please get in touch. James Wilson personally reads all reader feedback and takes your input seriously.

Get In Touch

The best way to reach us is by email:

[email protected]

We aim to respond to all inquiries within 2-3 business days. Thank you for your patience.

Why Contact Us?

• Editorial Inquiries: Have a question about our casino reviews, ratings methodology, or Australian gambling information? We're here to help clarify anything covered on Chefbytrade.
• Partnership & Advertising: Interested in working together? We welcome inquiries from relevant businesses and advertisers looking to reach our Australian casino gaming audience.
• Corrections & Feedback: Spotted an inaccuracy in one of our reviews? Found outdated information? Please let us know immediately so we can verify and update accordingly.
• General Comments: Your suggestions help us improve Chefbytrade. We value reader feedback about what content would be most helpful to you.

Response Time

We typically respond to all emails within 2-3 business days. During busy periods, we may take slightly longer, but we're committed to addressing every message.

What We Can't Help With

While we're here to assist with website-related questions and feedback, please note that Chefbytrade cannot assist with individual casino account issues, withdrawal disputes, or payout problems. If you're experiencing difficulties with a specific casino operator:

• Contact the casino's customer support directly first
• Escalate to the relevant gaming regulator or licensing body if the operator doesn't resolve your issue
• Consider lodging a complaint with the Australian Gambling Helpline or state-based regulators

Our reviews and information are educational in nature. For account-specific issues, you'll need to work directly with the operator or regulatory authorities.

About Chefbytrade

Chefbytrade is an independent neosurf casino review site serving Australian players. Founded by James Wilson, we're dedicated to providing transparent, accurate, and helpful information about online casinos that accept neosurf payments.

Thank you for visiting Chefbytrade. We look forward to connecting with you.